Training on 29 September 2026
Staying Steady in Difficult Client Conversations
A morning about the conversations you are still thinking about in the evening. And about the one moment in them where everything tips.
What this is about
Criticism of the project. Time pressure. Expectations that have shifted without anyone saying so out loud. As a consultant you are regularly in conversations that are hard work, carrying responsibility for a result you do not decide on your own.
A conversation does not become difficult because of the client. It becomes difficult the moment you lose your footing.
That moment lasts a few seconds. Everything that happens afterwards is a consequence of it. Those seconds are what we work on.
We work with your situations
No case studies from a book. You bring a conversation that still has an echo, and you decide what you put in.
We practise out loud
There will be moments where you speak and others listen. That is uncomfortable at first. It is also the only thing that changes anything. Reading changes nothing.
There is no assessment
Nobody is judging you. What happens in the room stays in the room.
Sign up
You will get an email from me straight away. It contains one request that costs about ten minutes, and that request is what makes it possible to work with real situations on 29 September.
Thank you.
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If nothing has arrived within a few minutes, look in your spam folder or write to me at mp@impulsraum.eu.